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Of the 40 Upward reviewers who gave a gender, 60% were men. Of the 91 who said why they used it, the most common reason was marriage.
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Counted from 15,936 reviews, plus votes from readers.
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Taken from what the company publishes about itself.
Compared with the other apps on this site
Fake profiles or bots
Like most appsAbout 1 in 7 unhappy reviewers mention fake profiles or bots
Other topics · share of unhappy reviews
Charges
Like most appsSupport
More than mostCanceling
More than mostTopics raised across 15,936 reviews
1-3 stars4-5 starsOne review often raises more than one topic, so the percentages don't add up to 100%.
Percentages are out of 5,807 reviews rated 4-5 stars, and 8,914 rated 1-3 stars that say what went wrong.
Typical app is the median across apps with 30 or more reviews in the same star range on the same store. Unhappy reviews are rated 1–3 stars and say what went wrong. Happy reviews are rated 4–5 stars.
US storefront · Mar 2020 to Oct 2026
This is a count of what reviewers wrote, not a finding about the company.
Store average: 4.3, which also counts ratings with no written review
uninstalled, looping around after taking info and crashing.
Don't waste your time creating a profile I created a profile and verified myself just to be immediately banned for "violating community standards." that I didn't violate. When I reached out to support...
within an hr of making an account was logged out and banned with zero explanation and no way to resolve
This app does not work at all. Filters do not change anything. Tried all combos. Reset app. Deleted app. Reset purchases. Everything. Emailed customer support for it to email back the same FAQ sheet. ...
forced to compleate identification, forced through from tinder to this app. asked too many questions in setup. I just want to delete it, and you can't access the profile to stop any further. You have ...
This app will show you way too many profiles outside of your preferences. For example, I started using the app with a 20-mile dealbreaker, and I was shown profiles 60+ miles away. Furthermore, some of...
distance settings do not work. i explicitly tell you anything past 35kms is a deal breaker and im seeing people 80kms away
It’s a Christian dating app and they want Tinder on there I just think it’s ridiculous that they’re trying to import Tinder profile for a Christian dating app.
This has to be the worst dating App ever invented. Tons of fake profiles. Spent lots of $. Deleting Upward permanently!
Waste of time and money. Full of fakes/scammers/AI profiles, whatever you want to call them. I sent two customer complaints asking for a refund, and no response. I had hope for this app, but it di...
They want a cell phone number just to sign up? That screams scam...
I’m a Christian myself it’s meant for Christians, but I just don’t wanna pay for it. I understand and it’s not matching with so many people.
Every match your giving me is 120+ miles away and not matter what I do it doesn't give me anyone close to me. this is ridiculous and a waste of money. I should get a refund the way you portray and don...
I was banned for simply creating an account. Before I had a chance to complete my profile, I got a notification that my account was banned. I reached out to the customer service, and a week later they...
very poor customer support. I had created an account using my phone number, and a few hours later the app logged me out and I was unable to log back in. customer support said I probably had a ban. I d...
Made an account 1 day later banned for violating terms and conditions, when asking support for additional info on what exactly I violated. "decision remains unchanged, will not respond to further inqu...
Day 2 and not able to sign in. This is horrible. Now my profile is out there w/no way of deleting or getting on the site
Didn’t even get through the initial setup before my account was randomly “banned”. Customer service was beyond useless, make you jump through hoops to accomplish nothing. Don’t even waste your time fo...
they sell your data
yeah I use the app I know the app it never did anything for me I never gotten anything out of it 😔😔😔😔😭😭
Other people in my city say I appear to be over 1000 miles away. There’s no place in the app to set my zip code, and I’ve been back and forth with support several times over 3 weeks and no relevant re...
paid but does not work, cant see any likes on elite and premium upgrades. complete garbage.
I met my wife on Upward in February 2021, and we got married in September 2022. We’ve been married for four years now, and our second boy will be here in March. Two under two! All thanks to Upward! 🙌🏽
immediately hated it with the profile set up and how HORIBLE your FORCED suggestions are!!! the forced three prompts are absolutely ridiculous as three "or any for that matter" is a joke and they all ...
My experience was 100% of the women on here are either scammers or extremely unattractive. There’s no such thing as Internet dating anymore unfortunately. It’s all a complete waste of time and money.
Uninstalled the app today. I wanted try to use it but I cant even see 1 like. It would have been better if we have to view even 1 like a day. All the messaging can be limited per day and atleast let p...
43 year old, did face verification and never was able to get verified (pending for months) which restricts features I paid for. I reached out to customer service and never received a response. Additio...
First, I have used this dating app to little to no success, second, the search features don’t work, and third, the premium subscription gives you neither access to the people who like you or the searc...
Too many men say they’re from Italy, been single for 3 years and have moved to US in the last 9-15 years; they have fake profiles. Watch who you start talking to.
if your going to have a daily login make sure it works I logged in on the sixth day and it kept telling me to login all day even though it had already been done.....on what should've been the 7th day ...
What happened to you helps the next person decide. A line or two is fine.
Daily US store charts: Google Play Dating (top 200) and App Store Social Networking (top 100). See reviews about charges
On Oct 26 (US, Google Play Dating): #12 in top grossing and #8 in top free.
Top grossing
Flat#12
Steady (moved 1 place in 7 days) · 30 days on the chart
Top free
Flat#8
Steady (moved 6 places in 7 days) · 30 days on the chart
Last 30 days
10/26
Top free
#8
vs yesterdayNo change
Top grossing
#12
vs yesterdayNo change
10/25
Top free
#8
vs yesterdayNo change
Top grossing
#12
vs yesterdayNo change
10/24
Top free
#8
vs yesterday1 down
Top grossing
#12
vs yesterdayNo change
10/23
Top free
#7
vs yesterdayNo change
Top grossing
#12
vs yesterday1 up
10/22
Top free
#7
vs yesterdayNo change
Top grossing
#13
vs yesterdayNo change
10/21
Top free
#7
vs yesterday6 up
Top grossing
#13
vs yesterdayNo change
10/20
Top free
#13
vs yesterday2 down
Top grossing
#13
vs yesterdayNo change
| Date | Top free | Free (vs yesterday) | Top grossing | Grossing (vs yesterday) |
|---|---|---|---|---|
| 10/26 | #8 | No change | #12 | No change |
| 10/25 | #8 | No change | #12 | No change |
| 10/24 | #8 | 1 down | #12 | No change |
| 10/23 | #7 | No change | #12 | 1 up |
| 10/22 | #7 | No change | #13 | No change |
| 10/21 | #7 | 6 up | #13 | No change |
| 10/20 | #13 | 2 down | #13 | No change |
"Unranked" means the app wasn't on the chart that day. "No data" means we have no chart data for that category that day.
On Oct 26 (US, App Store Social Networking): #41 in top grossing and #41 in top free.
Top grossing
Flat#41
Steady (moved 8 places in 7 days) · 30 days on the chart
Top free
Up#41
Moves a little (moved 25 places in 7 days) · 30 days on the chart
Last 30 days
10/26
Top free
#41
vs yesterday12 up
Top grossing
#41
vs yesterday1 up
10/25
Top free
#53
vs yesterday8 up
Top grossing
#42
vs yesterday2 up
10/24
Top free
#61
vs yesterday5 up
Top grossing
#44
vs yesterday5 up
10/23
Top free
#66
vs yesterday2 down
Top grossing
#49
vs yesterday4 down
10/22
Top free
#64
vs yesterday1 up
Top grossing
#45
vs yesterday2 down
10/21
Top free
#65
vs yesterday2 down
Top grossing
#43
vs yesterday2 down
10/20
Top free
#63
vs yesterday1 down
Top grossing
#41
vs yesterday1 down
| Date | Top free | Free (vs yesterday) | Top grossing | Grossing (vs yesterday) |
|---|---|---|---|---|
| 10/26 | #41 | 12 up | #41 | 1 up |
| 10/25 | #53 | 8 up | #42 | 2 up |
| 10/24 | #61 | 5 up | #44 | 5 up |
| 10/23 | #66 | 2 down | #49 | 4 down |
| 10/22 | #64 | 1 up | #45 | 2 down |
| 10/21 | #65 | 2 down | #43 | 2 down |
| 10/20 | #63 | 1 down | #41 | 1 down |
"Unranked" means the app wasn't on the chart that day. "No data" means we have no chart data for that category that day.