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eharmony
A count of what reviewers wrote, not a finding about the company.
With eharmony, dating is about more than just meeting new people – it’s about building a meaningful, lasting relationship. As the No.1 trusted dating app* we’ve helped over 2 million couples find real love. Download and join free to find out why compatibility matters. HOW DOES THE EHARMONY DATING APP WORK? When it comes to dating, compatibility matters. That’s why we’ve created our unique Compatibility Matching System to ensure each of your Matches are based on qualities that are important to you. Compared to other dating apps, we make finding love simple. We’ll guide you through the process in easy steps: STEP 1: TELL US ABOUT YOURSELF Your journey on our dating app starts with the Compatibility Quiz. Your answers help us understand exactly what you’re looking for and what matters most to you in a relationship. STEP 2: FILL OUT YOUR PROFILE The next step to finding love is setting up your profile. We provide thoughtful prompts that help you show what makes you, you. We make online dating as enjoyable as possible by having richly detailed profiles that are easy to digest. That’s why eharmony is the dating app with the highest-rated user profiles**. STEP 3: EXPLORE SINGLES THAT MATCH YOUR PERSONALITY Based on your answers to the Compatibility Quiz, eharmony’s matching algorithm determines which singles are the best fit for you. You can see how well you match based on your matching score. The higher the score, the greater the chance of falling in love. STEP 4: START A CONVERSATION It’s time to connect! Show your interest with a Like and send a first message. Once you get a Like in return, it’s a Match. With Premium memberships you can now swap messages and get to know each other better. WHAT OUR DATING APP OFFERS TO YOU TO FIND A PARTNER • We focus on serious intentions: that’s why every profile must be at least 50% complete. • Our unique Compatibility Matching System helps you meet singles who are truly compatible with you: when it comes to love, we rely on our matching system rather than pure chance. •We’re committed to providing a trusted space for online dating: with thoughtful safeguards, clear guidance, and a dedicated Trust and Safety team, you can connect with confidence. THE REVIEWS ARE IN "If you're in your 40s and ready to commit, like really commit, eharmony is where you want to be." (Mashable) "Best dating app for long-term relationships." (GQ) START YOUR NEXT CHAPTER WITH OUR DATING APP The Basic Membership is your default free membership upon joining, where you can gain some online dating experience and understand the app before upgrading to Premium. Some limitations may apply. The Premium Membership is not free, but it is worth it. This gives you full access to all of eharmony’s features and capabilities, making it much easier to find a connection with your ideal partner. Membership structure – Online dating is a journey that shouldn’t be rushed. We believe that shorter plans don’t give you the time to properly get to know your matches, which is why our Premium Membership is available in different durations. Download our dating app today and find real love. Our terms & conditions: Privacy Policy: https://www.eharmony.com/privacypolicy/ Terms & Conditions: https://www.eharmony.com/termsandconditions/ Supplemental Privacy Policy: https://www.eharmony.com/privacypolicy/#pp15 *Based on 2022 Survey of 1,300 Respondents from the US, UK, Canada and Australia ** 2023 survey of 2,807 dating app users in the U.S., UK, Canada and Australia
Of the 38 eharmony reviewers who gave a gender, 53% were women. Of the 83 who said why they used it, the most common reason was dating.
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Counted from 24,609 reviews, plus votes from readers.
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Related apps
Other apps people use for the same thing.
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Taken from what the company publishes about itself.
Compared with the other apps on this site
Fake profiles or bots
Like most appsAbout 1 in 13 unhappy reviewers mention fake profiles or bots
Other topics · share of unhappy reviews
Charges
More than mostAccount bans
Fewer than mostCanceling
More than mostCouldn't meet
More than mostTopics raised across 24,602 reviews
1-3 stars4-5 starsOne review often raises more than one topic, so the percentages don't add up to 100%.
Percentages are out of 3,646 reviews rated 4-5 stars, and 18,599 rated 1-3 stars that say what went wrong.
Typical app is the median across apps with 30 or more reviews in the same star range on the same store. Unhappy reviews are rated 1–3 stars and say what went wrong. Happy reviews are rated 4–5 stars.
US storefront · Sep 2010 to Oct 2026
This is a count of what reviewers wrote, not a finding about the company.
Store average: 3.8, which also counts ratings with no written review
worst customer service experience. Extremely slow replies. A £65 fee is charged if you cancel your subscription even if you only just paid! and there isn't many people on the site at all in a 90mile r...
I bought the $500 annual package, and seven months later I'm still doing it solo. Maybe I shouldn't be using my hand so much for typing messages, as its gotten me NOWHERE. In any case, I am well-spoke...
having to pay to chat with people is the easiest way to get me off your app completely bs
Similar experience and issues as other dating apps (buggy, fake accounts) but with a higher cost of entry and lower number of users. Will update if my experience changes, but so far the majority of re...
Upon my first match I discover I have to become a subscriber to even send messages.
While cleaning up apps for space, I saw reviews that resonated with me so I wanted to share my experience even though it’s after the fact. I deleted my eHarmony subscription after 1 year in August 20...
so far I've had a great time.
there is no on in my area so it's a waste of money
Scam, can’t even see pictures without paying, don’t waste your money
Excellent app for men & women to meet potential dates. Met one lady, that I eventually married, who has passed. Am using it, for my latest attempt, as I promised my wife to try again.
I selected one month of service to try it out, they billed me almost 400$ and refused to refund it. That was all the $ I had left and starved for a week. I refuse to use the 400$ membership i didnt wa...
can't even talk to anyone. won't even let me send a message to anyone without paying for premium. genuinely what the hell.
This app forces you to pay for everything, even to see a single photo of anyone’s profile. Every mag you get from your matches is blurry. Plus, it makes very hard for you to delete an account in so ma...
Based on personal experience, they don’t have enough people on this app within a reasonable radius. Their ads make you think the app is genuine and will connect you with people nearby, but unlike othe...
why do I need to pay to talk to a match? this is a huge red flag
subscribed for monthly subscription. it took the whole year all at once. cant make error changes on profile. all round bad experience with customer support. this isnt the Eharmony it used to be.
Caution I was hit with a scammer
waste of time and money pretty much premium rip off to do the same as the free apps it's like relationships are dead now because everything is online now
Thought I’d give online dating one more try. My kids are finally out of the house and thought it might be nice to meet someone. They charge an arm and a leg and lock you into a long contract. Meanwhil...
the worst app, shows 1-3 people a week, waste of money
just did an 2 hour test, for pretty much no reason. the app is having me do an ID test, I'm just turned 18 last month but I haven't gotten an ID yet, there is no option for that—this app has wasted my...
Ok so I got this app because the other apps I’ve been using just kind of seemed the same and figured eharmony you’d find more serious people, I was wrong! Like many have said, you run out of matches q...
I live in a major metro area. Out of the dozens of people I chatted with, 3 were real. All the rest were scammers.
pay for garbage app. as in they want you to pay to meet fake profiles.
They don’t tell you how few profiles are in your area. After buying an expensive subscription I started looking at profiles and in only a few minutes there was a screen saying no more profiles were av...
this was the hugest absolute waste of money. you have to sign up for 6 month membership i was so sick of free dating apps thought if I finally paid for one it would eliminate fake profiles serious peo...
If you want to scroll the same 40-50 profiles within an entire state then this is the app for you. I can’t believe they charge a lot of money for this!! These apps should be forced to disclose by la...
100500 questions at the beginning...are you serious?
1 star rating— For free, you’re able to swipe and match but only premium members can send each other messages. On top of this, The plans are very long and very expensive compared to other apps that of...
Most people stopped using it. The app is not worth your time as even the owners lost focus of it favoring other apps they own like Hinge.
What happened to you helps the next person decide. A line or two is fine.
Daily US store charts: Google Play Dating (top 200). See reviews about charges
On Oct 26 (US, Google Play Dating): #32 in top grossing and #17 in top free.
Top grossing
Flat#32
Steady (moved 5 places in 7 days) · 15 days on the chart
Top free
Flat#17
Steady (moved 1 place in 7 days) · 30 days on the chart
Last 30 days
10/26
Top free
#17
vs yesterday1 down
Top grossing
#32
vs yesterday2 down
10/25
Top free
#16
vs yesterday1 up
Top grossing
#30
vs yesterdayNo change
10/24
Top free
#17
vs yesterday1 down
Top grossing
#30
vs yesterdayNo change
10/23
Top free
#16
vs yesterdayNo change
Top grossing
#30
vs yesterday1 down
10/22
Top free
#16
vs yesterdayNo change
Top grossing
#29
vs yesterday2 down
10/21
Top free
#16
vs yesterdayNo change
Top grossing
#27
vs yesterday1 up
10/20
Top free
#16
vs yesterday2 up
Top grossing
#28
vs yesterday1 down
| Date | Top free | Free (vs yesterday) | Top grossing | Grossing (vs yesterday) |
|---|---|---|---|---|
| 10/26 | #17 | 1 down | #32 | 2 down |
| 10/25 | #16 | 1 up | #30 | No change |
| 10/24 | #17 | 1 down | #30 | No change |
| 10/23 | #16 | No change | #30 | 1 down |
| 10/22 | #16 | No change | #29 | 2 down |
| 10/21 | #16 | No change | #27 | 1 up |
| 10/20 | #16 | 2 up | #28 | 1 down |
"Unranked" means the app wasn't on the chart that day. "No data" means we have no chart data for that category that day.
